Frequently Asked Questions
Everything you need to know about our handcrafted pieces and policies.
What materials are used in Huerta Jewelry pieces?
We use high-quality materials including 14k gold fill, sterling silver, and ethically sourced gemstones. Each product page provides a detailed breakdown of the specific materials used.
How should I care for my jewelry to prevent tarnishing?
To maintain the shine, we recommend removing jewelry before swimming, showering, or applying lotions. Store your pieces in a cool, dry place and clean them gently with a soft microfiber cloth.
What is your shipping policy and delivery timeline?
We offer standard shipping globally. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
Can I return or exchange an item if it doesn't fit?
Yes, we accept returns and exchanges within 30 days of delivery. The items must be in their original, unworn condition and include all original packaging.
Do you offer a warranty on your jewelry?
We provide a 12-month warranty covering any manufacturing defects. This does not cover accidental damage, normal wear and tear, or loss of items.
Are your gemstones ethically sourced?
Absolutely. At Huerta Jewelry, we prioritize sustainability and only work with suppliers who adhere to fair labor practices and conflict-free sourcing standards.